I was a register user on the previous CliniciansCME.com site. Do I already
have a record with the new site? Is my exam history accessible through
the new site?
record and exam history are not initially available on the new site. Due
to the size and scope of our audience, all records are now tracked by
the participant's Social Security number. In order to transfer your record
and exam history from the previous site, you will need to contact Customer
Service at (800) 423-3576 or firstname.lastname@example.org
with your full name, social security number, e-mail address and previous
password. Upon notification of your wish to transfer your record and exam
history, we will update the new site. There is a two-week processing time
to complete these requests.
If you do
not notify us that you would like to transfer your records, they will
not be available on the new site.
Am I able to change my personal information online?
You may view the information we have for you by clicking on My Profile
on the left menu bar. To change the information, click on Update Profile
at the bottom of the screen. Or if you have already logged in, click on
the Update Profile option under your name at the top of the page. The
information we have for you in our database will appear. Please make the
appropriate changes to your profile.
If you need to update this information, please contact Customer Service
at (800) 423-3576 or email@example.com
and we will assist you.
Can I print the course from the web site and submit the exam later on?
Yes. Select the course you are interested in by clicking on its title.
The preamble will appear giving you the accreditation information for
the course, click on View Course. At the top of the course you will find
a Print Version button. Click on this link. A new window will open with
a printer friendly version of the course. Select the print option from
your browser menu bar. Your printer configuration and the page set-up
will affect the number of pages that print for each course. At a later
time you may submit the answers for the exam by accessing the course as
previously described. When the course appears on screen, click on Take
Exam to complete the exam.
Does the web site keep a log of the exams that I submit?
Yes. To view your record, log in to the site as directed on the top of
the home page by entering your login and password. Once
your record is verified in our database your name, profession, and preferred
address will appear at the top of the page. Click on Exam History. Your
history will show the date of participation, the course title, the course
provider, the exam result, and the number of credits earned for each online
exam you participated in. You may print a copy of your history as well
as reprint copies of your certificates for courses completed online. This
is a great way to manage your CE requirements throughout the year and
is especially useful at license renewal time.
Who can I call when I have questions or problems on the site?
Contact our Customer Service
at (800) 423-3576 or firstname.lastname@example.org. You may call or email us and a customer service specialist will address your questions